Shipping Policies

Feather Light Lashes and Academy processes orders Monday through Friday, excluding major Canadian Holidays.
 

Orders will be processed within 1 business days. Orders placed after 3:00pm on Friday or Saturday and Sunday will begin processing the following Monday.
 

Feather Light Lashes and Academy ships via Canada Post for shipping within Canada and DHL for all international shipping.  Shipping costs will be a flat rate of $12.00 within Canada and Internationally will be calculated at check out unless otherwise stated for heavier items. Example: Glamour Case
 

You will receive an email confirmation with a tracking number when Feather Light Lashes shipped your order.  Once delivery confirmations are available Feather Light Lashes is no longer responsible for your package if lost, stolen, or misplaced.
 

In store pick-ups - Orders requested for customer pick-up will be available the following business day (unless otherwise specified).
 

If the product you have ordered is out of stock in our warehouse one of our Feather Light Lashes team members will contact you immediately. We can either refund you or place the product on back order until arrival.